Sunset Harbor Resort Willis, Texas

Upon arrivial at Sunset Harbor on July 20, 2012, a little past checkin time, I was told that they did not have me in the computer. That they didn't see my reservations any where in the computer.They didn't have a available spot for me. That RCI does all their reservations. They also told me that some of the ones that are there, on RCI decides they want to stay extra nights and RCI lets them. I had reserved a two bedroom. They ended up finding me a one bedroom with a lock off. Entering the rooms was nice, everything looks good, until you start getting comfortable. Then you realize the floors are dirty, the bedding needs to be replaced, there is no curtains in the room, the blinds over the sliding glass doors are about all gone. There was a broom, but no dust pan, the dishes are mix match, and not near enough. We had to run the dish washer every day,thank goodness, I had read the reviews before going, but this was the only place availiable. So I was (kind of) prepared. It is a absolutely beautiful place. It is very poorly managed! As I have seen on other reviews, it gives RCI a bad name. There was serveral guest there that, their room was rented out while they was still in the room. They would be in the night clothes getting ready to start the day, or relaxing on the bed reading a book, and in someone would walk. There is a basketball court, inside, but they will not let the children play unless the parents are right there, and that is only if you can catch the building opened. There is no scheduled events for anyone.I will agree with another review, this has very high potential. It needs new management.the pool area was poorly managed,there is no resturant on site, there is no bar on site, there is really nothing on site. Half the time you can't find management on site. There is nothing in the rooms to tell you how to get ahold of management, maintance, or anything you need to do upon departure. I would just say, RCI, you need to send a suprise guest to review this place for you.